FAQ

Where are you located?

Our office is located in Ngee Ann City, Tower B, Orchard Road Singapore. Visits are by appointment only— we look forward to seeing you soon!

Do you ship internationally?

Yes, we ship internationally. Shipping costs vary depending on destination, insurance, and other factors. We use trusted, specialised logistics partners to ensure your purchase arrives securely and promptly.

Are your diamonds and gemstones certified?

Yes, most of our diamonds and gemstones are certified. However, select pieces from our heirloom "grandfather stock," passed down through generations, may not have certification. These pieces are rare and carefully vetted to meet our highest standards of quality.

Can you help me resize my ring?

Absolutely. Ring resizing is a quick and seamless process. Please book an appointment so we can assess and assist you in person.

Can you create matching jewellery sets?

Yes, we specialise in crafting custom matching sets- earrings, necklaces, rings, and bracelets- designed to reflect your personal style.

What payment methods do you accept?

We accept Visa, MasterCard, American Express, Bank Transfers and PayNow. We also accept cheques.